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Mackay Isaac Welcomes You in Person Workshop
by Mackay Tourism Ltd
- Hosted By
- Mackay Tourism Ltd
- When
- 11 March 2025 1:30 pm
- Where
- Mackay
About the Event
The Mackay Isaac Welcomes You Program has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.
To support the five module online program, you're invited to attend one of two in-person workshops.
In-person workshop
The 2-hour workshop will be highly interactive, taking a deep dive into specific topics to help participants apply the learning in their guest interactions.
The interactive workshop will cover the practical application of:
- destination pride –unpacking what about our region makes us proud
- guest mindset – what is it and the priorities for meeting guest expectations
- meeting guest needs - creating itineraries based on different guests needs
- storytelling – best practice tips and how to create and tailor for different guests.
This workshop is open to Mackay Isaac Tourism members and non-members and is suitable for all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers. Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.
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Mackay Isaac Welcomes You in Person Workshop
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